Vanuatu Tourism Office

Marketing the islands, growing the industry.

We're the statutory body responsible for promoting Vanuatu overseas and at home — working alongside government, aviation and maritime partners, and the tourism industry to bring visitors to the islands sustainably.

Established
1982, Act Cap 142
Ministry
Trade & Commerce
Headquarters
Port Vila, Efate
Type
Government statutory body

Vision & mission

Identity statement
"Tourism celebrates Vanuatu's culture and environment, empowers its people and captivates its visitors throughout the islands." Shared vision of the tourism industry, adopted 2014
Mission

To generate international and domestic demand for Vanuatu's tourism products and experiences, and to establish the country as a competitive destination that plays a key role in the industry's ongoing recovery and growth.

Our objectives

2030 Market Development Plan
01

Increase visitation and yield from our most profitable international markets.

02

Grow demand and visitation in the domestic market.

03

Use consumer and market research to guide decision-making.

04

Encourage dispersal of visitors throughout Vanuatu, not just Efate and Santo.

05

Support the development of aviation and maritime access to Vanuatu.

06

Ensure everything we do adds real value to Vanuatu's tourism industry.

What we do

Roles & responsibilities
  • Understand the consumer and how their travel demands are changing.
  • Use research and market intelligence to guide decisions and investment.
  • Deliver destination marketing and grow trade and distribution of content.
  • Support market-ready tourism products with a clear pathway to market.
  • Partner with industry, government departments, aviation and maritime suppliers, and donors.
  • Advocate on tourism-related issues and programs.

How we work

Our values

Performance

Innovative

Making the most of resources and partnerships, and responsive to change.

Ethical

Good governance built on integrity, transparency and accountability.

Customer focused

Services and solutions delivered efficiently and responsively.

People

Empowerment

Growth, training and development for everyone on our team.

Integrity

Accountable, honest and trustworthy in how we act and serve.

Respect

Valuing individual contribution, teamwork, and equal opportunity.